AML / KYC Policy
How we verify clients, protect funds, and meet anti-money laundering and know-your-customer standards.
Identity verification
Government ID and proof of address are required. Enhanced checks may apply for higher-risk cases or jurisdictions.
What we may ask for & why
We may request: (1) Government ID and address proof to verify identity; (2) Custodial statements or exchange screenshots to confirm ownership; (3) Bank link/Interac details to prepare payouts; (4) On-chain references or transaction IDs to trace assets. These checks prevent fraud, satisfy regulations, and secure recovered funds.
Source of funds
Evidence of ownership (custodial statements, on-chain proof) and bank linkage may be required before payouts.
Monitoring & reporting
Transactions are screened for sanctions, fraud, and suspicious activity. We report where required by law.
Data handling
Verification data is encrypted in transit and at rest, retained only as needed for compliance and legal obligations.
Client obligations
Provide accurate documents promptly, avoid third-party interference, and follow agent guidance during verification.
Contact
Email support@payback-assistance.com for AML/KYC questions.